Mobile Complete’s DeviceAnywhere™ remote access solution allows enterprises to address the challenges of deploying mobile applications by providing access to any device in any network.  

Key features and benefits include:

• Improve test accuracy: DeviceAnywhere provides the ability to record all actions (keystrokes, touch screen taps) andresults (screens, audio output). This eliminates the need for manual and error-prone record keeping.
  
  
• Enable remote employees: Mobile Complete’s solution supportsmultiple users from any location; as longas there is an Internet connection, thereis access to DeviceAnywhere!
  
  
• Facilitate information sharing: DeviceAnywhere provides tools for sharing information and jointly viewing real-time results.

For more information please read our datasheet.

Live Test™

Mobile Complete’s Live Test provides users with automated testing on real devices in live global networks. Anything you can do with a physical device in your hand, you can do through Live Test in a much simpler, more cost effective manner.  Repetitive testing is performed faster than manually clicking on tiny device pads. Above and beyond simply viewing with LiveTest, frame by frame results are stored and compiled into easy-to-use reports.

Key features and benefits include:

Flexible Scription options including:

• Visual drag-and-drop scripting

• Java API scripting

• Record and Playback scripting:

For more information please read our datasheet.

End-user Application Monitoring

The Challenge of Delivering Quality Mobile Applications
Delivering mobile data applications requires seamless execution across multiple systems, including the carrier network, the device, and often one or more third-party content platforms.

Because of the complexity of the mobile application delivery system, monitoring mobile applications from the end-user’s perspective is the only sure way to guarantee that the system is working end-to-end. LiveMonitor™, by Mobile Complete, offers an automated solution for monitoring applications from the end-user’s perspective.

End-user Application Monitoring
LiveMonitor utilizes Mobile Complete’s innovative Direct-to-Device™ technology to interact with real devices in live networks, allowing you to monitor your mobile applications from the user’s perspective. Just choose your handsets from any of the over 1000 models available on the market today, pick your deployment locations, and you have an automated distributed monitoring system, made up of real handsets in live networks.

Then through our easy-to-use interface, you can set up continuous monitors that run 24/7, measuring your applications’ performance and availability. With LiveMonitor you will be able to answer such questions as, “How do my services behave when accessed through a Nokia handset versus a Samsung handset?” or “How long does it take for peer-to-peer application users to communicate when located thousands of miles apart on my network?”, or “Am I meeting my SLA requirements?”. In fact, any application that can be accessed by a user with a device in their hand can be monitored through LiveMonitor.

LiveMonitor Features and Benefits

Easy-to-create test scenarios: You can rapidly create hundreds of automated monitoring scripts using any one of our three scripting languages: Visual drag and- drop scripting, Java API scripting, and Record and Playback scripting (see our LiveTest™ product brochure for more details).

Alternatively, Mobile Complete can build scripts for you, for your specific use cases. These scripts will conveniently walk through entire applications from a functional perspective, tracking single-or
multi-step transactions and measuring and reporting timing characteristics and/
or success/failure at each step.

Flexible reporting: View performance data in real-time via our web interface. Receive alerts based on user-defined thresholds. Create your own set of custom KPIs for each application. Each KPI, threshold violation, or performance failure is reported along with a frame-by frame view of what actually happened on the handset – showing you exactly what the user experienced.

Competitive benchmarking: Perform cross-carrier, cross-location, or cross handset
vendor benchmarking. For example, measure how long it takes MMS messages to pass back and forth between two users located across two continents, or see whether your ring tone download is the fastest among local service providers.

Enterprise Solutions

No limitations: Because LiveMonitor utilizes direct connections to the input/ output of live handsets, there are no limitations to what can be monitored.

• Applications, whether they are network-based, device-based, or even proprietary, can be tested from the user’s point of view.
• Scripts can employ single or multiple devices, and can incorporate PC to mobile and mobile to PC interaction.
• All carriers and network types are supported, including GSM, CDMA, TDMA, CDPD, GPRS,
  EVDO, UMTS, WCDMA, i-mode, EDGE and HSDPA.

Video Monitoring
In the growing mobile video market, it is essential that video is not only delivered to the end-user, but also that it is delivered with quality. And since video quality is highly dependent on specific device characteristics such as processing power and the native video player, monitoring exactly what the user sees on the phone is crucial. With LiveMonitor’s Video Quality module, based on our Direct-to-Device technology, customers can monitor video quality from the user’s perspective.

• Capture and analysis is performed at 30 frames per second
• Direct-to-Device means that the video screens are captured directly from the device LCD, delivering the exact user experience
• Reported results include frame rate, jitter, blur, and blockiness
• Failed monitors are stored frame-by-frame for post-event analysis

End-user Application Monitoring. Be Assured with LiveMonitor
Monitoring your data applications is necessary to ensure a quality experience for the user. Emulation or simulation techniques cannot provide 100% accurate results from the user’s point of view. LiveMonitor, by Mobile Complete, monitors on real handsets in live networks, so that you know exactly what the user is experiencing.

For more information please read our datasheet.