Our Technology

At the core of our products and solutions lie our dual patent-pending technologies:

• Direct-To-Device™
• Virtual-Device™

Direct-To-Device™ Technology

Direct-To-Device enables full over-the-Internet interaction with actual physical handsets connected to live networks from any location in real-time. It utilizes an electrical integration approach in which electrical connections are made to various input/output interfaces of live handsets. These electrical connections are then stimulated via software that is controllable over the Internet.  This provides the ability to remotely access and operate the handsets, press keys, tap touch-screens, view the LCD, listen to ringers and speakers and manipulate other inputs and outputs such as LEDs, vibrators, battery controls, power charger controls, flip/slide controls, etc. 

In essence, Direct-To-Device allows users to operate remote handsets as if these handsets were in the users’ hands.  Therefore, users can remotely utilize real handsets for all their testing, monitoring, and sales/support needs without ever needing actual physical phones in their hands.

Direct-To-Device is the foundation of all our testing and monitoring products.  Key attributes unique to this technology include:

• No simulation or emulation; this technology provides direct access to real handsets
• No special software or agents installed on the handsets; this guarantees the handsets to be identical to what is available in the field – thereby ensuring a pure testing and monitoring environment
• 100% support for all handsets, operating systems, application platforms, application/content/service types, networks and network protocols, etc.
• Input and output data captured and streamed at the full rate generated by the phone; Internet latency is the only gating factor for performance
• All outside hardware controls such as the battery, power, backlight, vibrator, flip/slide-open, are accessible through the software interface

Virtual-Device™ Technology

Virtual-Device builds upon Direct-To-Device by actively stimulating the remote handset access software to create a software map of all possible pathways that a user can take through a handset or through any application or service accessible on or via a handset.  This software map is essentially a ‘virtual phone’ consisting of large sequences of the phone’s screens along with data about the keystrokes or screen taps that are needed to navigate across these screens.

Virtual-Device then makes this software map available in a simple web browser interface in a rich, fully interactive manner, providing users access to a virtualized rendition of the original real handset. 

The resulting fully interactive virtual phone can be put to use across multiple disciplines within an organization where real handset access is not crucial, but access to all features and capabilities of handsets and handsets applications and services is key.

Virtual-Device is the foundation of the CEMS product.  Key unique aspects of Virtual-Device include:

• True in-depth virtualization of a real handset – shows exactly how the real handset works, and what is available in the form of features, applications and services on the handset
• Provides a more comprehensive, trustworthy, and true-to-life experience of a phone than the flash-based phone simulators available in the market today
• Since it builds on Direct-To-Device, Virtual-Device is 100% compatible with all phones in the market
• Massively scalable for large mass-market web deployments; pure web technologies used to render the virtual interactive phones provide seamless scalable access
• Employs an extendable platform on which phone maps can be easily updated (when the underlying real handsets need to be re-flashed) and quickly added (when new phones are added to the mix)

Find out more about how our core technologies are put to action by visiting the Solutions and Products sections of our website